Contact & Support
Get help with BeatMyLand.ing.
Send a message to the BeatMyLand.ing team for setup questions, agent troubleshooting, account help, landing report questions, leaderboard feedback, privacy requests, or feature suggestions.
Please include the landing ID, airport, aircraft, pilot profile link, or screenshot when you are asking about a specific landing. That makes it much easier to check the telemetry and see whether the problem is scoring, simulator data, replay detection, or account linking.
Send a message
Messages go directly to the site owner by email. Include enough detail for us to find your account, landing, or simulator setup if you need help with something specific.
Community Support
Join Discord for live setup help, bug reports, pilot chat, and community leaderboard discussion.
Account & Data Help
Account tools are available from your profile, including pilot-name changes, data export, device linking, and account deletion.
Before you reach out: quick fixes
Most support questions are one of a handful of common setup issues. These usually sort themselves out in a minute or two:
- The agent isn't detecting my simulator
- Make sure Microsoft Flight Simulator 2020 or 2024 is actually running and loaded into a flight. The agent connects through SimConnect, so it links automatically once the sim is in a session — the connection status is shown in the agent window.
- My landing didn't upload
- Check that your device is linked to your account and that you have an internet connection. Landings are submitted automatically a few seconds after you settle on the runway; very long floats or unusual touchdowns can occasionally take a moment.
- Windows flagged the download
- The builds are not yet code-signed, so SmartScreen may warn on first run. Choose “More info” then “Run anyway”, or use the Portable ZIP from the download page.
- My score looks wrong
- Read how scoring works first — a soft touchdown well off the centreline or with heavy sideslip scores lower than you might expect. If it still looks off, send us the landing ID on Discord.
When reporting a specific landing, include the landing ID, airport, aircraft and a link to your pilot profile so we can check the telemetry directly. We read every report and the community is active most of the day across time zones.